The Suvysoft blog.
Field notes from a Kansas City studio working with owners. Marketing experiments, engineering trade-offs, AI deployments.
AI Chatbot Wiretapping Lawsuits: What CIPA Requires
Website chatbots have drawn 49 tracked CIPA lawsuits and $153M in settlements. Here is what actually triggers one, and what a pending bill changes.
AI Voice Agents for Debt Collection: Cost and the Consent Gap
What AI voice agents cost for debt collection calls, and the FCC and CFPB rules on AI voices and call frequency vendor pages skip.
AI Agents for Law Firms: What Rule 1.6 Requires First
AI agents for law firms handle contract review, due diligence, and document automation, but every vendor page skips the confidentiality checklist a firm has to clear first.
AI Voice Agents for Hotels: Cost and the ADA Reservation Rule Vendors Skip
What a voice agent can quote and book for a hotel front desk, what it costs per month, and the accessible-room reservation rule almost no vendor page mentions.
AI Agent Failures: 8 Real Incidents and What Went Wrong
Eight documented AI agent failures, from a chatbot that sold a truck for $1 to an agent that deleted a production database, with the root cause behind each one.
AI Voice Agents for Moving Companies: Cost and the Written Estimate Rule
What a phone quote can legally promise under federal moving rules, why a voice agent's number is never the final one, and what these systems cost per month.
AI Agents for Mortgage Lenders: Cost and the ECOA Gap
What an AI agent for lead qualification and underwriting support costs a mortgage lender, and the ECOA notice requirement every vendor guide skips.
AI Chatbot Disclosure Law: What Your Business Actually Owes
California, Maine, Utah, and Colorado now regulate chatbot disclosure differently. Here is which rule actually reaches a normal business chatbot.
AI Voice Agents for Gyms and Fitness Studios: Cost, Law
State law, not the vendor's script, decides whether a phone call can cancel a gym membership. What that means for an AI voice agent's design and cost.
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